Operation Diversity - SEND and EHCP Advocacy Service

How can we help? We take the stress away from your advocacy battles by doing the work for you!

At Operation Diversity, our amazing team of SEND Advocates aim to empower you with the right knowledge, tools and inspiration to confidently advocate for your child’s needs to be identified and met in education and at home 

We can offer help such as a simple support call to answer all of your questions one-to-one, to boost your confidence, or we could even attend important meetings online with you as your advocate. 

Our EHCP Advocates can assist you with the EHCP process too! Preparing your requests, appeals, dealing with correspondence and negotiating with LAs, attending mediation with you or Annual Reviews with other professionals.

Have a question? – please contact us here.

Meet our SEND Advocates

Sarah Chapman, SEND Advocate

Sarah Chapman

Education, and SEND Specialist
engaged! (49)

Deana Spilletts

SEND Advocate

Our SEND and EHCP Advocacy Services

EHCP advocacy support call Appeal

SEND Support or EHCP "Support Call or Zoom Video Consultation."

Choose between a 1hr phone call or Zoom video meeting with an Operation Diversity advocate. Your advocate will follow up your call with an email detailing what was discussed during the call and a “next steps – breakdown.”

£40 per hour

EHC Needs Assessment (EHCNA) Request - "Parental Request.

We will review your child’s documentation which can include diagnostic reports, school reports, medical reports, and other associated documents. We will use those documents to compose your educational health care needs assessment request letter for you to submit to your Local Authority. Which will highlight your child’s special educational needs and the reasons why they need an assessment.

£125

"Refusal to Assess" - Drafting your "Grounds of Appeal."

The “Refusal to Assess Grounds of Appeal” service we offer includes reviewing all of the supporting documents and writing your grounds of appeal position statement based on the evidence provided. We will then correspond with you to make sure the grounds of appeal is a true reflection of your child’s Special Educational Needs (SEN) and the reasons why an Educational Health Care Needs Assessment is essential. The grounds of appeal and the supporting documents used will all be emailed to you in numerical order once you are satisfied with the contents of the grounds of appeal.

£275

"Refusal to Issue" - Drafting your "Grounds of Appeal."

"Refusal to Issue" - Drafting your "Grounds of Appeal."

The refusal to issue grounds of appeal service we offer includes reviewing all of the supporting documents and writing your grounds of appeal position statement based on the evidence provided. We will then correspond with you to make sure the grounds of appeal is a true reflection of your child’s special educational needs and the reasons why an Educational Health Care Plan is essential. The grounds of appeal and the supporting documents used will all be emailed to you in numerical order once you are satisfied with the contents of the grounds of appeal.

£480

"EHCP Check" - "Fully Loaded."

"EHCP Check" - "Fully Loaded."

The EHCP check “Fully Loaded” includes:
• Reviewing all of the reports provided
• Checking Section A is appropriate
• Making sure all of your child’s needs in the reports are identified in Section B.
• Ensuring all of the provisions outlined in the reports are written into Section F
• Amending the provisions so they are all specific and quantified
• Within Section E making sure all of the outcomes are S.M.A.R.T
• We will also make sure that all of the broad areas of need are within the EHCP throughout

We will check your EHCP in the same format as a working document, which can be used as your working document if you have lodged an appeal.

£380 (up to 4 reports) - Additional reports £40 per report.

EHCP - Contents Appeal EHCP Section BF and I

"Contents Appeal" - Section B (Needs), Section F (Provision) and optional Section I - (Placement)- Drafting your "Grounds of Appeal."

The contents grounds of appeal service we offer includes reviewing all of the supporting documents and writing your grounds of appeal position statement based on the evidence provided. We will then correspond with you to make sure the grounds of appeal is a true reflection of the reasons why the contents inadequately reflect your child’s special educational needs within Section B and highlight the lack of provisions set out in Section F and/or where they are not specific and quantified. The grounds of appeal and the supporting documents used will all be emailed to you in numerical order once you are satisfied with the contents.

If you also need to appeal I (Placement), please also select the additional “Appealing Section I – (Placement)”- Drafting your “Grounds of Appeal” at checkout. 

The placement grounds of appeal service we offer includes reviewing all of the supporting evidence and writing your grounds of appeal position statement for your preferred placement based on the evidence provided. We will detail the reasons why your preferred school is essential supported by the relevant Acts, legislations, and case laws. The grounds of appeal and the supporting documents used will all be emailed to you in numerical order once you are satisfied with the contents. 

£480 (B & F) or £540 (B, F & I)

Operation Diversity - EHCP

'Independent' - "Report Quality Check"

We will review the ‘independent (private) professional’s report and then amend the report as necessary using the ‘Tribunal Key.’ This will include suggesting any amendments required to make the report specific and quantified as required by the SEND Code of Practice, under Section 9.69.

Unfortunately, at the moment, we are unable to do “Report Quality Checks” on Local Authority reports.

We can and will, however, review Local Authority reports as part of our Education, Health and Care Plan  (EHCP) Checks.

£60 per report

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Advocacy Service Reviews

Stephanie
Stephanie
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"The Operation Diversity team are friendly, understanding and extremely knowledgeable. Sarah was calm and explained all the requirements in great detail. She completed the forms and grounds for appeal to a very high standard and took the time to explain everything to me via the phone and on email. I can highly recommend Sarah and the Operation Diversity team!!"
Louise
Louise
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"I was very happy with the Report Check Operation Diversity did for me. I wouldn’t hesitate to request the service again or recommend it. Super speedy service and very thorough too. Thank you OD! 5/5 Stars 🌟 ."
Emma
Emma
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"I used the EHCP Refusal/Appeal service as I get overwhelmed by how much information there is to collate and highlight. I was worried that if I carried out the appeal paperwork on my own that I would maybe not highlight the important/relevant information. Using the service gave me peace of mind. My advocate took all the information I had and turned it into an excellent piece of work and not something that I would have been able to do myself. I’d definitely recommend using this service, it is competitively priced and I’d rate 5 stars for my experience."
Kirsty
Kirsty
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"Wow can i just say a massive thank you to Operation Diversity for my draft check, very thorough and easy to read unlike the draft. I look forward to sending to the LA. If anyone is stuck for support I would highly recommend." 😁
Kristie
Kristie
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"I can’t say how impressed I was with Sarah’s check of my SALT report - but even more so with the conversation after - it was lovely to speak to someone that gets what I am going through and reassured me that I am doing the right thing.I have also had a zoom conversation with Jo Berry and again I can’t speak highly enough - Jo was very knowledgeable and filled in the blanks with regards to the tribunal process."
Joan
Joan
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"Wow both me and my husband was blown away with how professional and the detail of the letter. I have looked over it this morning and everything seems perfect!"
Cheryl
Cheryl
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"I found the appointment a great help. We covered all the areas I needed help in and it gave me a huge relief to hear that I had done everything that needed to be done. I am very grateful for the opportunity to speak to someone who really knew her stuff and could give me such useful advice. I would highly recommend this service to everyone. Thank you for the reassurance and peace of mind this appointment has given this very stressed out mum."
Kristie
Kristie
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"I can’t say how impressed I was with Sarah’s check of my SALT report - but even more so with the conversation after - it was lovely to speak to someone that gets what I am going through and reassured me that I am doing the right thing. I have also had a zoom conversation with Jo Berry and again I can’t speak highly enough - Jo was very knowledgeable and filled in the blanks with regards to the tribunal process."
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Need help?

-Submit a query - Please be mindful that we have families too and so our team will not be responding to emails over the weekends. Our official working hours are 9:00am – 5:00pm Monday to Friday (excluding public holidays).

  • **Please do check your inbox AND 'junk folder just in case you miss any important emails**